9999 colour Terms and Conditions

These terms and conditions apply to the 9999 colour platform and all services under it. By using this website, you confirm that you have read, understood, and agreed to comply with these terms.

9999 colour operates sports betting, casino games, and related entertainment services for users in Bangladesh. The platform is intended for adults only.

If there are specific terms for a particular matter, those will take precedence over the general terms. In case of any conflict, the specific terms will be considered effective.

9999 colour reserves the right to change or amend these terms at any time without prior notice. Continuing to use the platform after updated terms are published will be considered acceptance of the new terms.

Providing accurate and truthful information is mandatory when creating an account on 9999 colour. 9999 colour reserves the right to cancel any account created with false information.

2.1 Registration Requirements

• Each person may create only one account. Creating multiple accounts is strictly prohibited.
• The name, mobile number, and payment details provided at registration must be kept accurate and up to date.
• It is entirely the user's responsibility to keep their account login credentials (username and password) confidential.
• Operating an account in another person's name or on their behalf is not permitted.
• Selling, transferring, or sharing an account with a third party is prohibited.

2.2 Identity Verification

To ensure security and prevent fraud, 9999 colour may request documents for identity verification at any time. To learn more about how personal information is collected and protected, please read our Privacy Policy.

Failure to cooperate with a verification request may result in temporary account suspension and delays in withdrawal processing.

2.3 Account Security

If you notice any unauthorised access or suspicious activity on your account, notify 9999 colour support immediately. 9999 colour will not be responsible for any loss resulting from sharing account login credentials with a third party.

By registering on 9999 colour, you confirm that you are 21 years of age or older. Providing false information about your age is a serious violation and may result in permanent account cancellation.

3.1 Geographic Eligibility

This platform is primarily operated for users in Bangladesh. Users from regions where online betting services are prohibited are not eligible to participate on this platform.

3.2 Grounds for Ineligibility

A person is ineligible to register and participate on 9999 colour if any of the following conditions apply:

• They are under 21 years of age.
• They have previously been banned from any platform for gambling or betting-related reasons.
• They are on a voluntary self-exclusion list.
• They lack the capacity to make financial decisions due to a mental health condition.

9999 colour supports the popular mobile banking methods in Bangladesh for transactions:

bKash Nagad Rocket Upay

4.1 Deposit Terms

• The minimum deposit amount is ৳300 for each method.
• The mobile number registered on the account must be used when making a deposit.
• Deposits from third-party numbers or accounts are not accepted.
• Deposits are generally processed instantly. If there is any issue, please contact support.

4.2 Withdrawal Terms

• The minimum withdrawal amount is ৳800.
• Withdrawals are generally completed within 5 to 30 minutes.
• Withdrawals will only be processed to the mobile banking number registered on the account.
• Withdrawals may be on hold until identity verification is completed.
• Winnings from a bonus cannot be withdrawn before the bonus wagering requirements are met.

4.3 Transaction Rejection

9999 colour reserves the right to reject a deposit or withdrawal in the following circumstances:

• A third-party account is used.
• There is suspicion of fraud.
• Account verification has not been completed.
• Wagering or any other conditions remain unfulfilled.

9999 colour offers promotional deals from time to time. Each offer has its own terms and conditions. The general bonus terms are described below.

5.1 Welcome Bonus

New members can receive a 150% bonus on their first deposit, up to ৳8,000. For example: a deposit of ৳1,000 will earn a ৳1,500 bonus, giving a balance of ৳2,500.

5.2 Wagering Requirements

Wagering requirements must be met before bonus funds can be withdrawn. The bonus amount must be wagered 10 times. Example: if you receive a ৳1,500 bonus, winnings from that bonus can be withdrawn after placing ৳15,000 in bets.

5.3 Bonus Abuse

Exploiting bonus rules, collecting bonuses through multiple accounts, or abusing bonuses in any other way is strictly prohibited. If such activity is proven, the bonus and related winnings will be forfeited and the account may be cancelled.

5.4 VIP Cashback

The 9999 colour VIP programme has three tiers. The Bronze tier offers up to 0.3% weekly cashback, Silver up to 0.7%, and Gold up to 1.0%. Cashback is calculated on the total net loss for the week. Example: a Silver member with a net loss of ৳20,000 in one week will receive ৳140 in cashback.

9999 colour offers sports betting, casino games, live casino, slots, and other gaming categories. Specific rules apply to each category.

6.1 General Betting Rules

• Once a bet is confirmed, it cannot be cancelled or changed.
• 9999 colour is not responsible for bets lost due to loss of internet connection or technical issues.
• 9999 colour reserves the right to cancel any bet where incorrect odds were displayed due to a technical error.
• If an event is cancelled, the bet amount will be returned to the user's account.

6.2 Prohibited Activities

The following activities are strictly prohibited on the 9999 colour platform:

• Placing bets with prior knowledge of an event's outcome (use of insider information).
• Participating in match fixing or any form of manipulation.
• Using automated software (bots) or other technology to gain an advantage over the system.
• Depleting bonuses through bet hedging or arbitrage.
• Colluding with other users to play in a fraudulent manner.

6.3 Finality of Game Results

All game results are determined by 9999 colour's servers. If a game result is affected by a technical error, 9999 colour may cancel that round and the bet will be refunded.

9999 colour reserves the right to temporarily suspend or permanently close any account in the following circumstances.

7.1 Reasons for Account Suspension

• Any clause of the terms and conditions is violated.
• Failure to cooperate with an identity verification request.
• Suspicion of fraud or deception.
• Unusual transactions are noticed on the account.
• Evidence of bonus abuse is found.

7.2 Voluntary Account Closure

If you wish to close your account yourself, please contact 9999 colour support. Withdraw your remaining balance before closing the account, as it may not be possible to withdraw from a closed account afterwards.

7.3 Forfeiture

If an account is closed due to a breach of terms, funds and bonuses related to the breach may be forfeited. However, the return of original deposits unrelated to the breach will be considered on a case-by-case basis.

9999 colour treats user privacy with the utmost importance. Full details on how your personal information is collected, processed, and stored, and in what circumstances it may be shared with third parties, can be found in our Privacy Policy.

8.1 Purpose of Data Collection

• Account management and identity verification.
• Processing financial transactions.
• Fraud and deception prevention.
• Providing customer service.
• Improving platform quality.

8.2 Data Security

All your personal and financial information is protected by SSL encryption technology. 9999 colour will never share your password or full payment details with any third party.

9999 colour believes that gaming is for entertainment only. We encourage responsible gaming practices and are committed to preventing problem gambling.

9.1 Self-Control Tools

9999 colour provides various tools to help users keep their gaming in check — including setting deposit limits, taking temporary breaks, and voluntary self-exclusion. How to use these features is explained in detail in our Responsible Gaming Guide.

9.2 Protection of Minors

If anyone under 21 uses your device, do not leave it with your account logged in. Using parental control software to protect children is recommended.

9.3 Signs of Problem Gambling

Help should be sought if any of the following signs are present:

• Repeatedly placing bets to recover losses.
• Spending money beyond one's means.
• Neglecting family or work.
• Lying or hiding the truth about gambling.
• Gambling to relieve anxiety or depression.

9999 colour reserves the right to modify these terms and conditions at any time. Users will be notified as early as possible of any significant changes.

10.1 Notification of Changes

Any changes to the terms will be published on this page and the "Last Updated" date will change. Checking this page regularly is recommended.

10.2 Continued Use

If you continue using the platform after updated terms have been published, you will be considered to have agreed to the new terms. If you do not agree to the new terms, stop using the platform and contact support to close your account.

10.3 Contact

For any questions or complaints regarding these terms, contact the 9999 colour support team. Support email: [email protected] — available in Bengali and English 24 hours a day, 7 days a week. You can also visit our FAQ section for answers to common questions.